Thank you for shopping at Herbglory! We want you to be completely satisfied with your purchase.1. ReturnsWe accept returns within 30 days of receipt. To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.2. RefundsOnce your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7–10 business days.3. Shipping CostsCustomers will be responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.4. Contact UsIf you have any questions on how to return your item to us, contact us at: support@herbglory.com